Branch and Bloom terms and condition

Please have a little read through some of the information below regarding our products and services. If you have any questions please don’t hesitate to contact us via our contact page.

In store and online orders for collection and delivery

BRANCH AND BLOOM OPPERATE FROM THE VEG SHED, 38 MARKET STREET, WELLS ON A TUESDAY, WEDNESDAY AND SATURDAY. WE CAN ORGANISE ONLINE, EMAIL AND TELEPHONE ORDERS, COLLECTIONS AND DELIVERYS OUTSIDE OF THIS TIME BUT THE SHOP IS CLOSED ON SUNDAYS AND MONDAYS. IN STORE ORDERS CAN ONLY BE TAKEN ON TUESDAYS, WEDNESDAYS AND SATURDAYS,

ALL ORDERS WILL BE READY FOR COLLECTION OR DELIVERY 24 HOURS AFTER YOUR ORDER IS RECIEVED.  IF YOU REQUIRE A SPECIFIC DELIVERY DATE PLEASE PUT YOUR REQUESTED DAY INTO THE CHECK OUT COMMENT BOX BUT AGAIN PLEASE NOTE THAT WE ARE NOT OPEN ON SUNDAY AND MONDAY (IF ORDERS ARE PLACED ON THESE DAYS THE FLOWERS WILL BE OUT FOR COLLECTION OR DELIVERY ON TUESDAY.

IF YOU ORDER IN STORE WE CAN SOMETIMES OFFER A SAME DAY COLLECTION SERVICE ON TUESDAY, WEDNESDAYS AND SATURDAYS (EXCLUDING BUSY TIMES OF THE YEAR E.G CHRISTMAS, VALENTINES DAY AND MOTHERS DAY) PLEASE ENQUIRE FOR MORE DETAILS.

COLLECTION TIMES BETWEEN 10 – 4 FROM THE VEG SHED

DELIVERY TIMES BETWEEN 9 – 8 LOCAL DELIVERY ONLY

WE CURRENTLY ONLY DELIVER WITHIN A 10 MILES RADIOUS OF WELLS. PLEASE BARE THIS IN MIND WHEN PLACING YOUR ORDER. ALL COLLECTIONS WILL BE AVAILABLE TO COLLECT FROM BRANCH AND BLOOM, THE VEG SHED WELLS, 38 MARKET STREET, WELLS, BA5 2DS.

Weddings, Business orders and events

For all wedding, business and event orders please contact us directly for a specific quote and consultation. We have a separate wedding contract that we can discuss with you during your initial consultation. We like to ensure there is enough time for at least two consultations for weddings which can be fitted around you.

DIY Buckets

Our DIY buckets are available during our growing season. Please contact us for more information.

We will fill your buckets with as many blooms as we can. Please note you will never have less than 40 stems in one bucket. Prices per stem vary between 0.50 – 2.50 a stem so we feel that this is the easiest and fairest way to ensure you have value for money.

Your flowers will be cut, conditioned and delivered for you within 24 hours to maximise vase life and freshness. Full details of how to care for your flowers to keep them looking arc there best will be provided. If cared for the flowers will last for at least 7 days and often longer but this can not be guaranteed.

The flowers will be a mix of seasonal flowers and will vary depending on what is blooming at time of your order

Flower subscriptions

Our flower subscriptions are available during our growing season. Please contact us for more information.

You are able to choose from a £10, £20, £30 or £40 bouquet for your weekly delivery (example of our sizes are visible on the website via the shop). The length of subscription is up to you but the minimum subscription is for four weeks (minimum spend of £40 plus delivery) The delivery rate for your subscription is £2.50 per delivery so will be calculated as an addition cost depending on the length of your subscription.  For example if you chose the minimum spend option of a £10 bouquet per week for four weeks at a total of £40 the addition delivery cost would be £2.50 per week so £10 with a total of £50 for your subscription. We use Paypal to take payment for our subscriptions where a full invoice will be issued to you. If you would like a card or a message attached to your orders please email us your request.

Your flowers will be cut, conditioned and delivered for you within 24 hours to maximise vase life and freshness. Full details of how to care for your flowers to keep them looking arc there best will be provided. If cared for the flowers will last for at least 7 days and often longer but this can not be guaranteed.

The flowers will be a mix of seasonal flowers and will vary depending on what is blooming at time of your order

There is a minimum stem requirement for your chosen bouquet amount so you will be guaranteed the right size of bouquet for your delivery.

Size of flowers, stems and colours will vary Week by week. Please do email one week in advance if you would like something more specific for a delivery in your specified period (for example if you are having a party and would like something in particular for your occasion) and we will do our best to work with you to tailor your subscription to suit.

Any feedback is greatly received. If your flowers are not as expected or you are unhappy with your delivery please notify Becky at Branch and Bloom within 24 hours of delivery to arrange a replacement free of charge. I am unable to cancel the subscription once payment is received.

and will vary each week depending on what is blooming at the right time for your delivery. There is a minimum stem requirement for your delivery so you will be guaranteed the right size of bouquet for your delivery.

Size of flowers, stems and colours will vary Week by week. Please do email one week in advance if you would like something more specific for a delivery in your specified period (for example if you are having a party and would like something in particular for your occasion) and we will do our best to work with you to tailor your subscription to suit.

Any feedback is greatly received. If your flowers are not as expected or you are unhappy with your delivery please notify Becky at Branch and Bloom within 24 hours of delivery to arrange a replacement free of charge. I am unable to cancel the subscription once payment is received.

The flowers will be delivered every Friday. If this changes for any reason you will notified at least 1 week in advance to arrange an alternative day for your delivery.